Front of House Team of the Year
Cerys Clapham - Y Marram
Cerys leads from the front at Y Marram, across everyday service, the monthly market and our events. She mentors the young team we rely on for busy periods, setting expectations and getting them up to speed, which is no small job in a rural spot with big seasonal dips, where most of team arrive with very little experience.She achieved this while continuing her learning, undertaking a Leadership and Management course at Coleg Llandrillo, where she has received exemplary praise from her tutors and mentors.
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