Chef Chris Hill, who opened his first restaurant at 28 after leaving the business world behind him, suggests six key steps to help motivate staff in new blog.
I’ve worked in a variety of industries, but for me personally having spent so much of the last fifteen years in restaurants, I’ve witnessed a mind-numbingly amount of restaurants crumble at the core, because of issues with lack of staff motivation and their willingness to rally around the cause.
HERE ARE 6 THINGS TO TAKE INTO CONSIDERATION:
Create a Compelling Vision: To get your staff to buy into the mission, you need to first communicate (verbally and non) why the mission is important to you, and then execute on that. Sure, it seems obvious to you, but its everything you've worked for - they are often just along for the ride. The staff first and foremost needs to know they are working for someone that actually gives a damn, and part of giving a damn is having and enlisting that vision for where you are headed.
Reward them for Taking Risks: The only reason why the status quo ever changes, is because of the fact that we have people who are willing to take risks. Inherent in taking risks is failure, but each failure leads us closer to success. If we want a company culture that is vibrant and committed to seeing our employees succeed, we need to create an environment that shuns complacency and encourage them to take risks. Reward them for it if they hit the nail on the head, but also reward them for going out on a limb and for trying something that might now work. How do you reward the later? Give them another shot.
Be a Selfless Leader: Be someone who protects his or her team and has a genuine interest in their employee's well-being. A selfless leader accepts blame to protect their staff and differs praise to them when things go right, looking to offer positive reinforcement whenever possible. When you are a selfless leader you stop thinking about what you would want and focus on what the staff would want; after all, they are your most valuable assets.
Opportunity for Growth: You have to set your staff up with opportunities for growth. The best thing to do, when hiring, is have the conversation with them about their career goals, that way you know what their end goal. This puts everyone on the same wave length, and encourages you to hold them accountable. Thus, when they disappoint you it's doesn't end with letting you down - it's letting themselves down.
The bottom line is, with anything in life, if you're not growing, you're not happy. So, it's up to us as managers and leaders to continually raise the stakes for the people around us, encouraging them to grow as employees, and more importantly, as humans.
Fairness: As I look at the bosses that I've respected most, the trait