bakery, we have kept our authenticity and we maintain our quality by making sure we have a highly skilled team of bakers who share my passion and values about quality and standards. One just has to be very fussy about who gets hired and who doesn’t. It isn’t always easy finding the right people but we always get there in the end.”
She added: “I did always envision selling our bread to not just the immediate neighbourhood but to a wider audience. Selling it to the catering world was a nice way to achieve that and also strengthened the brand.”
During the initial growth of the business Birgit was selling the bread to new customers in the morning, taking orders from existing customers in the afternoon, making the bread in the evening alongside her small team of bakers and delivering the bread in the very early hours of the following morning before starting the process again the next day.

Since the move to that unit in Tolworth she has managed to grow the business year on year to a stage where she now employs 27 full time staff, which includes thirteen bakers, pastry chefs, office staff, a fleet of vans, drivers and a business that turns out over 3.5 million pieces a year to a client list that includes some of the greatest brand names in the hospitality world.
“We supply the
Goring,
Selfridges,
Harrods, The House of Lords,
The Ritz, to name but a few,” said Birgit. “We have great relationships with our clients and tend to retain them.”
But does she still have time to bake? After all it was her passion for making bread which the brand was born out of.
She said: “Our baking space has grown from 350sq ft. to 4500sq ft. so I don’t think you can quite call that small and I am busy flying about between customers, but I do make time to bake if not always at the bakery I certainly make up for it at home over the weekends.”
It’s been 17 years since she opened the first bakery, she wanted to see the choice and standard of baked good s improved and the expansion of her business certainly seems to suggest she has achieved that.
She said: “The food revolution as I call it that started in the nineties has done wonders for us and without a shadow of a doubt things have improved tremendously. The choice today is fantastic and our craft has had a new lease of life.
“It is important that chefs understand the process and what is involved. This will ensure a good working relationship with the baker that supplies them but otherwise I think they should focus on cooking all the wonderful things they cook. Baking and cooking are two completely different crafts and should be kept separate in my opinion.”