Craig Bancroft hits back after Michelin-starred Northcote is ‘named and shamed’ for underpaying staff

The Staff Canteen

In a recent press release from the Department for Business, Energy and Industrial Strategy, Lancashire’s only Michelin-starred restaurant Northcote were ‘named and shamed’ as one of more than 350 employers underpaying their staff with regards to the national minimum wage.

The ‘largest ever’ list also included stores from big names Debenhams and Age Concern, and comes following the ‘National Living Wage’ introduced by the government last April for those aged 25 and over. HMRC issued penalties worth around £800,000 to employers on the list.

The list named hospitality as one of the worst offenders. Northcote were reported on the list to have underpaid a total of £6,621.82 to 22 workers. (Source: Gov UK). In an interview with Insider Media, Managing Director Craig Bancroft hit back at the accusations: "I agree with the practice of minimum wage abuse being named and shamed. But breaching minimum wage is making a man work for 100 hours and paying them for 40 or whatever you might be doing.

"We had a couple of instances, which was wrong on our part, where we missed somebody's birthday on the anniversary of their movement from an 18- to a 21-year-old band or a 25-year-old band. For which we hold our hands up and we've dealt with." He also said that they have now had to cease certain ‘good’ practices as a result of the incident, including the payment of apprenticeships during their induction and salary advances, as they would have to be paid back.

>>> Related: Michel Roux Jnr announces plans to go 'service included' at Michelin-starred Le Gavroche

The ‘naming and shaming’ of such a high profile hospitality business is reminiscent of the pay investigation at Le Gavroche last year, where chef owner Michel Roux Jr publicly apologised for underpaying some of his staff. Reportedly, some chefs at the Mayfair restaurant were being paid rates as low as £5.50 an hour when the legal minimum wage is £7.20 (for workers aged 25 and over).

Michel Roux Jr announced that the missed pay was “not intentional” and it was reported in The Guardian that he was going to reimburse any chefs who were not paid the minimum wage - some were said to have received up to four-figure cheques around Christmas time.

Our followers fled to social media in response to the news about Le Gavroche, with many sharing their stories of pay discrepancies. Some however argued that gaining the invaluable experience of working at such a renowned establishment far outweighed the low wages.

Le Gavroche Michel Roux Jr pays staff below national minimum wage

Le Gavroche Michel Roux Jr pays staff below national minimum wage

Le Gavroche Michel Roux Jr pays staff below national minimum wage

Le Gavroche Michel Roux Jr pays staff below national minimum wage

We want to hear your thoughts about the ‘naming and shaming’ of hospitality businesses with regards to pay. Have you worked anywhere for less than minimum wage?

In these challenging times…

The Staff Canteen team are taking a different approach to keeping our website independent and delivering content free from commercial influence. Our Editorial team have a critical role to play in informing and supporting our audience in a balanced way. We would never put up a paywall and restrict access – The Staff Canteen is open to all and we want to keep bringing you the content you want; more from younger chefs, more on mental health, more tips and industry knowledge, more recipes and more videos. We need your support right now, more than ever, to keep The Staff Canteen active. Without your financial contributions this would not be possible.

Over the last 12 years, The Staff Canteen has built what has become the go-to platform for chefs and hospitality professionals. As members and visitors, your daily support has made The Staff Canteen what it is today. Our features and videos from the world’s biggest name chefs are something we are proud of. We have over 500,000 followers across Facebook, Twitter, Instagram, YouTube and other social channels, each connecting with chefs across the world. Our editorial and social media team are creating and delivering engaging content every day, to support you and the whole sector - we want to do more for you.

A single coffee is more than £2, a beer is £4.50 and a large glass of wine can be £6 or more.

Support The Staff Canteen from as little as £1 today. Thank you.

The Staff Canteen

The Staff Canteen

Editor 16th February 2017

Craig Bancroft hits back after Michelin-starred Northcote is ‘named and shamed’ for underpaying staff