Discover the London residents' club using Lightspeed to drive growth

Clelia Malinverni

Lightspeed Commerce

Standard Supplier 10th January 2024
Clelia Malinverni

Lightspeed Commerce

Standard Supplier

Discover the London residents' club using Lightspeed to drive growth

The Other House is a residents’ club like no other, where guests are invited to stay the night, the month, the year or more. CEO and Founder Naomi Heaton spotted a gap in the market for luxury apartment-style living with hotel services and private club facilities–a 24/7 gym, vitality pool, and bar to name just a few.

The Other House already had MEWS as its PMS, and needed an ePOS that integrated smoothly with it. “One of the main reasons we went for Lightspeed was its open API. We've developed an app and Lightspeed allows us to integrate that app smoothly with not only Lightspeed, but obviously then the data traveling onto our PMS.” said Ashley Slinger, Senior Finance Manager.

For the staff working on the ground, Lightspeed has created a more streamlined operation.

“The thing I like most about Lightspeed is being able to have a portable ePOS system. We can send messages to the kitchen, to the bar, to the waiters who are working on the floor. It makes a much more streamlined service and a much better guest experience.” explained Adrian Vipond, Assistant Bar Manager.

For the finance team, Lightspeed Payments saves them hours that would have previously been spent on reconciliation.

“We use Lightspeed Payments, which for us as a finance team has really streamlined what we do. We don’t have to spend hours and hours reconciling revenue and payments–it’s done.”

Learn how else Lightspeed Restaurant helps The Other House provide a seamless residents experience:

Discover the power of Lightspeed Payments here:

In these challenging times…

The Staff Canteen team are taking a different approach to keeping our website independent and delivering content free from commercial influence. Our Editorial team have a critical role to play in informing and supporting our audience in a balanced way. We would never put up a paywall and restrict access – The Staff Canteen is open to all and we want to keep bringing you the content you want; more from younger chefs, more on mental health, more tips and industry knowledge, more recipes and more videos. We need your support right now, more than ever, to keep The Staff Canteen active. Without your financial contributions this would not be possible.

Over the last 12 years, The Staff Canteen has built what has become the go-to platform for chefs and hospitality professionals. As members and visitors, your daily support has made The Staff Canteen what it is today. Our features and videos from the world’s biggest name chefs are something we are proud of. We have over 500,000 followers across Facebook, Twitter, Instagram, YouTube and other social channels, each connecting with chefs across the world. Our editorial and social media team are creating and delivering engaging content every day, to support you and the whole sector - we want to do more for you.

A single coffee is more than £2, a beer is £4.50 and a large glass of wine can be £6 or more.

Support The Staff Canteen from as little as £1 today. Thank you.