was offered a complimentary meal - and gave positive feedback in person, only to leave a negative review later, complaining that the price of the wine she ordered was excessive.
This, he said, testified to "her warped understanding or none at all of how VAT, rent, rates, breakages, hygiene, insurance, glassware, electricity etc affects the basic GP percentage a restaurant charges," highlighting "how little some bloggers understand the fundamentals of the hospitality industry."
And while he said that some bloggers demonstrate a high level of skill, this does not give them the right "to damage the reputation a chef has built-in exchange for a complimentary meal."
Campbell said that as professionals, chefs have a level of authority on what makes food good or bad, and that anyone who has worked in the industry knows this.
He said: "I have worked in the business for almost 35 years and I think I speak with all chefs when I say that we take our job very seriously."
Meanwhile, respondents to the open letter questioned the chef's decision to offer free meals in exchange for reviews as it depletes the value of any feedback, and stated that guests - no matter their level of professionalism - are entitled to express their opinion.
What do you think chefs? Share your thoughts in the comments below!