
We have three menus here at The Royal Oak, set lunch, lunch and then an a la carte dinner menu. There are similarities with the lunch and dinner menu, however we add more to the dinner menu, making it a greater offer.
Are lunch and dinner the same price?
Dinner is slightly more expensive, we offer a great value lunch menu £21.00 for three courses; £17.95 for two courses it's, in my opinion, a great offer. My values for lunch are not about using lesser quality ingredients, or trying to use up items that perhaps aren't selling. I want lunch to be good value, but also, be reflective of the ingredients that we use and the style of food we offer. It's something that I stress on the set lunch, the quality of it must be as good as the a la carte, if it's not it doesn't go on.
How competitive is lunch for you in this area?
Very, there are a number of Michelin star restaurants in the area, and not only very good Michelin star restaurants, but also some excellent pubs, there's probably half a dozen great pubs.
What do people see you as here at the Royal Oak, Dominic? do they see you as a pub? or Michelin star restaurant?
I think we meet both criteria, we do really well on walk in trade, which considering our location, is really positive.
Yes, there's not a footfall passed the door.
No, but we've built a reputation for good food, that offers value for money, using great ingredients. It's very important for us to look after the local trade, when you consider other restaurants around us.
Dominic, what is the best selling dish on the menu currently, and how long has it been on the menu?
The longest standing dish on the menu is the Venison "Peppered Haunch of Venison with creamed Spinach and Sauce Poivrade". It's Denham estate venison, I am currently using a Fallow Deer. It's by far our biggest seller, and one of those dishes, that if it's not on the menu, we get asked for it constantly.
Another dish that is hugely popular is the "Lasagne of Rabbit with Wild Mushrooms and chervil", that's been on the menu for the last eighteen months.
Do you sell a lot of game?
We feature lots of game here, we are coming into that time of year and it's a wonderful time, we've just past the August 12th and of course Grouse, September brings grey leg Partridge, Teal, Wood Cock, always have Wood Cock and Hare, I love Hare, I think we do Game very well here at The Royal Oak.
Dominic, is game still considered perhaps a "Man's Dish"?
Yes, I know what you mean, but we have a number of our regular lady diners that eat game, I mean, when we cook Grouse, it's served pink. We get great feed back.
We do a great Hare and Trotter pie, it's really our twist on the classic jugged Hare but in a pie. For me it's a wonderful dish, and people really enjoy the pies, we always have a pie on the menu, currently we're serving a Rabbit and Bacon, or perhaps Oxtail and Kidney.
Dominic, how often do you look to change the menu?
We look to the seasons, so for example, we always have a seasonal soup on the menu. Fish again is very seasonal, Sprats are coming into season, which is really exciting, in the Summer we featured wild salmon.
I guess a strong relationship with your suppliers with continual communication, is very important?
Absolutely, it's paramount, but I really look forward to things, like gulls eggs, I look forward to wild Salmon, Sand eels. We don't change the menu every day, I think we'd lose the consistency, also we don't change dishes that work, if something is right and it works and the customer enjoy it we don't change it.
I agree with Dominic, changing things on a daily basis are recipe for inconsistency, but how do you evaluate when a dish should be changed, what process do you go through, is it driven by the season?
Yes definitely, take Gazpacho for an example, in the summer it's fresh, refreshing, but as we enter September, the weather temperatures cools a little, and people are less likely to want to eat Gazpacho, so we look to what's in season. We have a sweet corn soup, with cockles and bacon. Sweet corn is at its best right now, so we look to what's best, what's in season, and move forward from there.
Dominic, you look at the seasons; you balance your menu, but at what point do you say, we need to change that dish?
To be honest when I get bored of it.
That's an honest comment. Do sales play a part in the change process?
Yes, they do.
Let's be honest we've all created a dish that we think is going to be a winner and it doesn't sell.
Yes, if it really doesn't sale for example Tete de Veau Calf brains, then I'll probably take the dish off pretty quick, having said that, we had Tete de Veau on the set lunch menu and we sold out.
You have some very adventurous customers.
Yes, we are really lucky with the clients, but I have to be completely confident in a dish, and if we get a few niggles from the customers, then I have to look at the dish and try to understand where their comments come from.
Is customer feed back a driver to the dishes on your menu, then Dominic, here at the Royal Oak?
A huge driver, if I'm honest - I'm paranoid. To get a dish on the menu, I have to have confidence in it, It has to be hugely tasty, seasonal, and balanced, it has to come together, and if your getting a few negative comments you have to taste that dish, and try to understand from the customers view point, and very often they are right, so yes you have to listen to your customers.
Dominic, is there a flexibility in your menu's to respond to a recommendation from your suppliers, a phone call that tells you a special something has just arrived...
Yes, if the supplier phones and for example says we've some outstanding mussels, then we can use them!--nextpage-->