giving chefs the flexibility to store chilled or frozen food. 90% of respondents replied that being able to control the temperature set point precisely is important to them, whilst 84% added that the ability to switch between chilled and frozen storage is a valuable function.
Product Quality
In response to questions on build quality and robustness, 87% of customers believed that the Adande® drawer system is superior to other refrigeration solutions, with 82% responding that Adande® drawer seals are more reliable than seals on traditional cold storage units.
Overall Product Satisfaction
In terms of overall product satisfaction, 92% of respondents stated that their Adande® drawers had performed to the expected specification and standard, with 89% adding that the drawers are a good alternative to traditional cold storage solutions. Reassuringly, 87% stated that they would recommend Adande® drawers to other chefs and catering operations.
Cost Savings
Customers were asked their opinions on cost savings as a result of using Adande® drawers, in terms of lower energy consumption, the reduction in the amount of food wastage, ease of cleaning, maintenance and operational efficiency. All those who offered an opinion, agreed that the use of Adande® drawers had resulted in cost savings. Of these 52% believed the saving to be up to £400 per year, with 48% stating that the saving was over £400 per year, based on a two drawer Adande® unit.
The survey also provided customers with the opportunity to provide feedback on their experience of working with Adande® drawer systems. Amongst the numerous positive responses were the following statements:
“Food stored in our Adande drawers lasts up to twice as long compared with our regular chiller.” – Head Chef of a specialty restaurant.
“Shelf life of our seafood and salad ingredients is noticeably improved with the Adande because there's no dehydration. Salads retain moisture whereas before we had to throw these items out come the second day.” Head Chef of a hotel.