Following a significant refurbishment, The Royal George re-opened its doors in August 2025. This stunning venue, now with twenty hotel rooms and four distinct dining options, has been nestled in the shadows of the imposing Tintern Abbey since 1598. Boasting casual fare at the Lower Deck, garden and café, and a more elevated dining experience in the Upper Deck, Executive Chef Gareth Hope has his hands full managing the two kitchens that supply these four dining areas.
“Following an extensive refurbishment, The Royal George is now a gorgeous hotel with twenty beautiful bedrooms, as well as a venue for locals and visitors to enjoy our delicious food. We create our menus using local food and drinks wherever possible and we’re lucky to have some amazing producers on our doorstep. Our new cocktail range is from Silver Circle Distillery, just down the road, we get our beef from a nearby farm, and we have beehives in our garden.”
With two kitchens serving the four dining areas, kitting it all out ready for service was a big job and allowed Chef Gareth to have some fun creating his wish list of kitchen essentials.
“I’ve been buying kitchen equipment from Nisbets for years; pretty much ever since I was given the authority to purchase things, I’ve been on the Nisbets website! Getting two kitchen areas ready to go from scratch is a big job, and about six months ago I went with
my spreadsheet in hand to Nisbets for some assistance. I can’t speak highly enough of the team; they helped me with the order and introduced me to Nisbets Rewards Plus.”
Nisbets launched its loyalty program earlier this year and all Nisbets shoppers are automatically enrolled into Nisbets Rewards, which gives points for purchases, allowing customers to earn vouchers to spend online. Nisbets Rewards Plus gives even more back with double points on purchases, free standard delivery and £100 worth of vouchers sent out every quarter, all for an annual subscription of £99.
Gareth valued the benefits of Nisbets’ extensive product range, all of which are included within Nisbets Rewards:
“My wish list consisted of a lot of glassware for the bar area, and pots and pans too, so the Utopia and Vogue ranges were perfect, but also Hygiplas and Jantex products as well. Actually, the Vogue Stainless Steel Mixing Bowl with silicone base is really great, especially when making hollandaise as it doesn’t slip around on the worktop and it’s these small things that make a huge difference in the kitchen.”
The benefits of Nisbets Rewards Plus meant enrolling in this scheme was an easy decision for Gareth, and as a loyal Nisbets customer already, he’s excited about the discounts and vouchers he will now be able to use:
“Taking up the Nisbets Rewards Plus was a ‘no-brainer’ really and I’m looking forward to using it long into the future and taking advantage of all of the benefits that come with it.”
Watch the full case study: www.youtube.com/watch?v=f4MKKyMXq3g
