Cubitt House is a family of eight luxurious pubs, restaurants and boutique hotels. Each venue has its own distinct personality and a connection to the community, but what ties the group together is the focus on working with trusted suppliers, supporting British craft and being proactive with sustainable practices.
2022 saw a period of intense growth for Cubitt House, expanding from five locations to eight in the space of a year. With that growth came the need for an ePOS and payments platform that could be relied upon.
“One of the key selling points of Lightspeed is that it allows us to operate as five venues or 3,000–it’s scalable.” said Marta Tokarz, Head of Beverage and Bar Operations. “Lightspeed is like a brain. We integrate as many platforms as possible into it, and thanks to Lightspeed, they all operate seamlessly.” Marta added.
With eight properties across the capital, Cubitt House can’t afford to waste time on manual work, and Lightspeed Payments gives them peace of mind that everything runs as it should do.
“Lightspeed Payments improves our close of day by eliminating human error. Previously you’d have to use all your printouts from the day, all the slips from PDQs and transactions in order to match them and get clarity. With Lightspeed, everything is in one place.” Marta explained.
